Accepted Payment Methods

Choose the payment method that works best for you at checkout.

Available payment methods may vary depending on your device, payment provider, eligibility, and checkout configuration.

Secure Payment Processing

All online payments are processed through secure payment gateways using industry-standard encryption and security protocols.

Payment Authorization

When you place an order, your selected payment method may be authorized before the order is processed.

Payment authorization helps verify the transaction and reduce fraudulent activity. Orders will only be processed after successful payment authorization.

Order Confirmation

Once your payment has been successfully completed, you will automatically receive an order confirmation email containing your order details.

Failed or Declined Payments

A payment may fail or be declined for several reasons:

If your payment is declined, please try again using the same or another available payment method, or contact your bank for further assistance.

Payment Currency

All prices on Touches UAE are displayed and charged in United Arab Emirates Dirhams (AED).

If your card is issued in another currency, your bank or payment provider may apply its own exchange rate and additional charges.

Fraud Prevention

To help protect our customers, Touches UAE reserves the right to verify payment information, request additional verification, or cancel orders that appear suspicious, fraudulent, or unauthorized.

Refunds

Approved refunds are issued according to our Refund & Return Policy.

Once approved, refunds are generally processed back to the original payment method within approximately 5–10 business days, depending on your bank or payment provider.

Original shipping charges and payment processing fees may not be refundable unless the refund results from an error on our part.

Taxes

All product prices displayed on our website include Value Added Tax (VAT) where applicable, in accordance with the laws and regulations of the United Arab Emirates.

Payment Security

Your privacy and security are important to us. Our checkout experience uses trusted technologies and established payment providers to help protect your transactions.